Refund Policy

Digital products are different from physical ones — once you've downloaded the guide and scripts, we can't take that back. So here's exactly how refunds work, plainly stated up front.

What this covers

• The pipeline fails to run after following the setup guide correctly.
• The product doesn't match what's described on the sales page.
• A technical issue on our end (a broken download link, a corrupted file, missing files).

What this doesn't cover

• Simply changing your mind after downloading and reviewing the material.
• Difficulty that comes from skipping steps in the setup guide.
• Issues caused by heavily modified or unsupported environments outside what the guide covers.

We ask for this distinction because the product is the documentation and code itself — once it's downloaded, the value has been delivered. We want the policy to be fair to genuine buyers without being an easy way to get the content for free.

How to request a refund

Email hello@aeia.shop with your order details and a description of what went wrong. We'll usually ask a couple of troubleshooting questions first — most setup issues are quick to resolve — and if it can't be fixed, we'll process the refund promptly.